Communication Monitoring
Communication monitoring displays the current communication status between the Sunny Home Manager and Sunny Portal. If the Sunny Home Manager does not communicate with Sunny Portal within the set time, Sunny Portal will display an error and notify you by e-mail.
The communication monitoring status is displayed with the following symbols:
Symbol | Status | Explanation |
|---|---|---|
| Disabled | Communication monitoring is not set. |
| OK | Communication with Sunny Portal is OK. The time of last contact is displayed. |
| Errors | Communication with Sunny Portal is interrupted. The Details link provides you with detailed information on the time of the last contact. The error will be displayed until it has been rectified. If the error is not corrected, Sunny Portal will send another e-mail reminder each day for up to three days after the first e-mail was sent. |
| E-mail | Clicking the bell icon stops the sending of reminder e-mails for the current error. If a new error occurs, the e-mail reminder will be sent again. |
