Troubleshooting

First, ensure that all devices in your PV system have the latest firmware version.

You will find answers to frequently asked questions in the Sunny Portal in the footer under FAQ or on the website https://my.sma-service.com/

• Error message on the Sunny Home Manager
• Problems during Registration with the System Setup Assistant
• Problems with Integration of Devices
• Problems with Data Update
• Problems when Configuring and Controlling Radio-Controlled Sockets
• Using the Sunny Home Manager Assistant in case of network problems
• Messages in the system logbook