ENGLISH

The Connection to the Sunny Home Manager is Not Established

The system setup assistant cannot establish a connection to the Sunny Home Manager.

Cause	Corrective measures
The Sunny Home Manager is not correctly connected to the router.	Ensure that the Sunny Home Manager is correctly connected to the router Connecting the Sunny Home Manager to the Router.
The Sunny Home Manager is assigned to a system in Sunny Portal powered by ennexOS with your email address.	Delete the Sunny Home Manager from the PV system Deleting devices from Sunny Portal.
The Sunny Home Manager is assigned to a different system in Sunny Portal, for instance, if you have bought the Sunny Home Manager second-hand.	If possible, contact the previous owners and ask them to delete the Sunny Home Manager system in Sunny Portal.
The Sunny Home Manager is not correctly connected to the router.	Ensure that the Sunny Home Manager is supplied with voltage. If the Sunny Home Manager is correctly connected to the router and is supplied with voltage but all LEDs remain off, contact Service.
The Sunny Home Manager is not supplied with voltage. In this case, all LEDs on the Sunny Home Manager will be off.	Ensure that the Sunny Home Manager is supplied with voltage. If the Sunny Home Manager is correctly connected to the router and is supplied with voltage but all LEDs remain off, contact Service.
The SMA device is not correctly connected to the router or is not supplied with voltage.	Ensure that the SMA device is correctly connected to the router and is supplied with voltage (see SMA device documentation).
The SMA device is already registered in Sunny Portal via Webconnect.	Delete the SMA device from the Webconnect system or deactivate the data reception of the device in the Webconnect system.
The SMA device is not located in the same local network as the Sunny Home Manager.	Connect the SMA device to the same router/network switch as the Sunny Home Manager.
The network cable that connects the SMA device to the router/network switch is not suitable for 100 MBit/s.	Use a network cable suitable for Speedwire (for network cable requirements, see the Speedwire device documentation).
DHCP is not activated in your router.	Activate DHCP in the router. If your router does not support DHCP, configure the static network settings on the Speedwire device using SMA Connection Assist. You can obtain the SMA Connection Assist software free of charge from the download area at www.SMA-Solar.com.
The router/network switch used in the network deactivated the LAN ports due to apparent inactivity to save energy. As a result, it is not possible to establish any connection to the SMA device.	Configure the router/network switch so that the LAN ports are not deactivated.