The Sunny Home Manager is Not Found with the Identification and Registration ID entered

The system setup assistant cannot find any Sunny Home Manager with the entered identification and registration ID.

Cause	Corrective measures
The registration procedure was previously initiated but not completed.	Ensure that the entries are correct.
The registration procedure was previously initiated but not completed.	Perform a complete reset of the Sunny Home Manager Resetting the Sunny Home Manager.
The Sunny Home Manager is not correctly connected to the router.	Ensure that the Sunny Home Manager is correctly connected to the router Connecting the Sunny Home Manager to the Router.
DHCP is not activated on your router or there is a proxy server in your network. For this reason, Sunny Home Manager cannot establish a connection to Sunny Portal.	Establish the connection to Sunny Portal using the Sunny Home Manager Assistant Using the Sunny Home Manager Assistant.
The Sunny Home Manager has already been assigned to a system in Sunny Portal powered by ennexOS with your email address.	Delete the Sunny Home Manager from the PV system Deleting devices from Sunny Portal.
The Sunny Home Manager is assigned to a different system in Sunny Portal powered by ennexOS, for instance, if you bought the Sunny Home Manager second-hand.	If possible, contact the previous owners and ask them to delete the Sunny Home Manager system in Sunny Portal.