New Devices are Not Displayed after Pairing

After pairing, the new EEBus device is not displayed in Sunny Portal powered by ennexOS.

Cause

Corrective measures

Pairing exceeded the time window of 2 minutes.

  • Repeat the pairing of the load and Sunny Home Manager.

Connect the Sunny Home Manager to another EEBus device.

  • The new EEBus device can be identified by the serial number. Check the serial numbers of the devices connected to the Sunny Home Manager in Device management in Sunny Portal powered by ennexOS.

  • Repeat the pairing with the required load.

    Parameter Lists are Not Updated After Device Replacement
    LEDs That Can Be Controlled Are Not Displayed