Requirements for creating a Sunny Home Manager system in Sunny Portal powered by ennexOS
Even if you already have a PV system in which you want to integrate a Sunny Home Manager, you have to create a new system.
Only after the Sunny Home Manager has been registered, can other devices in the system be detected or further devices integrated.
In order to be able to transfer the devices of the previous system to the new Sunny Home Manager system, you must first deactivate these devices (usually at least 1 inverter) in the old system. Then you can add the devices to the new system.
If you already have a Webconnect system in Sunny Portal Classic, you have to create a new system in Sunny Portal ennexOS.
The devices can be accepted in Sunny Portal powered by ennexOS, and a Sunny Home Manager can also be added to this system.
Service access and assistance with problems
To ensure a better quality of service, activate the switch for service access during registration. Indicate which role you have in the system. With this information, we will be able to offer you additional services such as SMA Smart Connected, and contact the correct persons in the event of problems.
If you have already registered or re-entered the Sunny Home Manager in Sunny Portal Classic, the product can no longer be registered in Sunny Portal powered by ennexOS.
Registration as a new user in Sunny Portal powered by ennexOS is complete (see operating manual of Sunny Portal powered by ennexOS).
You must have the user role Installer or System Administrator in Sunny Portal powered by ennexOS.
The registration ID (RID) and the identification key (PIC) of the type label of the Sunny Home Manager or of other provided labels must be available.
All devices in the local network must be in operation and connected to the Sunny Portal via an Internet router.
The status LED must glow green and the performance LED must be off on the Sunny Home Manager.
The inverters in your system must have been commissioned as subordinate devices.