The Sunny Home Manager Does Not Detect Any Devices

Cause	Corrective measures
The devices must be connected to the local router via Ethernet/Wi-Fi and also be able to communicate with the Sunny Home Manager:	All Ethernet/Wi-Fi devices in your PV system must be in operation. The Ethernet/Wi-Fi devices must be connected to the router/network switch correctly. The network cable connecting the Ethernet devices with the router/network switch must be suitable for 100 MBit/s. The Ethernet devices must be in the same local network as Sunny Home Manager. DHCP must be activated on the router. The router must have an Internet connection. For Ethernet devices with integrated Bluetooth interface, the NetID of 0 must be set. In this way, Bluetooth is deactivated. The LAN ports on the router / network switch may not be switched off in the event of apparent inactivity (see router / network switch manual). The network switch may not use IGMP snooping (see network switch manual).

Cause

Corrective measures

The devices must be connected to the local router via Ethernet/Wi-Fi and also be able to communicate with the Sunny Home Manager:

All Ethernet/Wi-Fi devices in your PV system must be in operation.
The Ethernet/Wi-Fi devices must be connected to the router/network switch correctly.
The network cable connecting the Ethernet devices with the router/network switch must be suitable for 100 MBit/s.
The Ethernet devices must be in the same local network as Sunny Home Manager.
DHCP must be activated on the router.
The router must have an Internet connection.
For Ethernet devices with integrated Bluetooth interface, the NetID of 0 must be set. In this way, Bluetooth is deactivated.
The LAN ports on the router / network switch may not be switched off in the event of apparent inactivity (see router / network switch manual).
The network switch may not use IGMP snooping (see network switch manual).