Event 10270


Qualified person

Event message:

  • Communication fault with Sunny Home Manager

Explanation:

No communication connection to the Sunny Home Manager can be established.

Corrective measures:

  • Ensure that the energy meter is correctly integrated into the same network as the product (see energy meter manual).

  • Connect the energy meter directly to the second Ethernet port of the product.

  • For Wi-Fi connection: Improve the Wi-Fi connection quality (e.g., via Wi-Fi repeater) or connect the product with the DHCP server (router) via Ethernet.