Carry out a manual firmware update


Qualified person

Functional limitations during the update

While an update is being performed, the functions of the product may be limited. The product is performing a restart and may be without function at times. This process takes several minutes and cannot be canceled.

Charging process is interrupted

If a manual firmware update is performed during an active charging process, the charging process will be interrupted. The charging process must then be restarted. SMA Solar Technology AG recommends performing a manual firmware update without a connected vehicle.

Charging cable lock disabled after firmware update of the device

It may happen that the charging cable lock (parameter: Lock the charging cable to the charging station) is deactivated after a firmware update of the device.

  1. The charging cable lock is automatically activated the next time a vehicle is charged.

Requirements:

  • An update file with the desired firmware of the product must be available. You can download the update file, for example, from the product page under www.SMA-Solar.com.

  • The user interface must be open and you must be logged in as Installer.

Procedure:

  1. Select the product in the focus navigation.
  2. Select the menu Configuration.
  3. Select the Update and backup menu item.
  4. In the Manual update area, click [Select file] and select the update file for the product.
  5. The user interface confirms that the update file is compatible.
  6. If the user interface does not confirm the compatibility of the update file, replace the update file.
  7. Select [Start update].
  8. Follow the instructions in the dialog.
  9. The product is performing a restart after the firmware update.
  10. Select the Monitoring menu.
  11. Select the menu item Event monitor.
  12. Check the events to see whether the firmware update has been completed successfully.