Configuring Service Access
The PUK 2.0 function allows you to grant an SMA-authorized service user access to the product's user interface in the event of a product malfunction or when performing warranty services. With PUK 2.0, you can configure yourself whether and for how long service access to your system is possible. If no service access is configured, your system cannot be accessed.
In order for the service user to access your system, a VPN connection may also need to be set up.
Requirements:
The product's user interface must be open and you must be logged in.
Procedure:
- In the user settings, select PUK 2.0 configuration.
- Select [Configure].
- Select the desired duration for service access.
- Click on [Save].