Event 9308


Qualified person

Event message:

  • Battery system communication error

Explanation:

Event 9308 indicates a communication error in the battery system.

Corrective measures:

  • Ensure that the battery system is switched on correctly.

  • Check that the battery communication cable is connected correctly and that the CAN bus is wired correctly. Make sure that:

    • correct connection of the Enable and GND lines

    • Cable category is at least Cat 5e, twisted pair

    • maximum cable length: 10 m

    • Sufficient stripping of 12 mm. If multi-core stranded wires are used, use bootlace ferrules (12 mm).

  • Check the grounding of the inverter and the battery system.

  • Perform communication test via the user interface.

  • Check the condition of the battery using the battery manufacturer's documentation and contact them if necessary.