Replacing the Product


Under fault conditions, an SMA product in the system may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective product with the replacement device as described below.

  1. Decommission the defective product.
  2. Mount the replacement device and make the electrical connections.
  3. Commission the replacement device.
  4. If the defective product was included in a System Manager (e.g., inverter configured as a System Manager) or communication product (e.g., Sunny Home Manager), replace it with the new product in System Manager or communication product (see Communication Product or System Manager instructions).
  5. Pack the defective product in the packaging of the replacement device and arrange with SMA Solar Technology AG for it to be picked up. If a wall mounting bracket is enclosed with the replacement device, pack it with the defective product.