Procedure for Receiving a Replacement Device
Qualified person
In case of failure, the product may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective product with the replacement device as described below.
Procedure:
- Decommission the defective product ( > Decommissioning the Product).
- Mount the replacement device and make the electrical connections as described in this document.
- Commission the replacement device ( > Commissioning the Product).
- Configure the product Configuring the product.
- If the defective product had been registered by a communication product, replace it with the new product in the communication product (see operating manual of communication product).
- If the defective product was registered in the SMA eMobility Portal, replace the defective product with the new product in the SMA eMobility Portal (see user manual of the product).
- Pack the defective product in the packaging of the replacement device and arrange with SMA Solar Technology AG for it to be picked up.