Event 013 (Sunny Portal: 1501)


Qualified person

Event message:

  • Supply grid fault

Explanation:

The grid voltage or grid frequency is outside the permissible range and the inverter cannot be connected properly to the supply grid.

Corrective measures:

  • Wait until the value is within the normal range again. In general, the inverter is reconnected to the supply grid when the value is back within the normal range.

  • If the error occurs repeatedly, measure the present grid frequency and contact the local grid operator concerning solutions if the grid frequency is higher than the set value.

  • If the fault cannot be rectified using the indicated corrective measures, contact Service.