Updating the Product Firmware


There are 2 ways to update the product firmware:

  • Enabling Automatic Firmware Update (recommended)

  • Updating the Firmware at the product via USB Flash Drive

Enabling Automatic Firmware Update (recommended)

  • Activating the automatic firmware update via the user interface during commissioning. By activating the automatic firmware update, the product searches and installs new firmware versions automatically provided an Internet connection exists. In the process, an available firmware update may take up to 48 hours.

  • Subsequently, the automatic firmware update can be enabled in the device parameters of the product. To do this, select the menu item Parameters in the Configuration menu and for the parameter Automatic updates turned on select the value Yes.

Updating the Firmware at the product via USB Flash Drive

Requirements:

  • A USB flash drive with maximum 32 GB storage capacity and file system FAT32 must be available.

  • USB flash drive of at least version 2.0

  • The product must be commissioned.

Procedure:

  1. Create an update folder on the USB flash drive.
  2. Check the update file with the required firmware for device assignment and save it in the update folder on the USB stick. The update file is only available from the Service Contact).
  3. Rename update file update.upd.
  4. Plug the USB flash drive into the USB port on the product.
  5. During the firmware update, the System LED flashes orange and the COM LED flashes green. This process can take several minutes.
  6. Once the new firmware update has been successfully downloaded, the System LED lights up green and the COM LED flashes green. This process can take several seconds.
  7. The product restarts automatically. During the restart, the System LED and the COM LED flash orange. The start-up procedure can take up to 5 minutes.
  8. Once the firmware has been updated successfully, the System LED glows green continuously and the COM LED flashes green. If the System LED does not glow green permanently and the COM LED does not flash green, update the firmware again.
  9. Once the firmware has been successfully updated, pull the USB flash drive out of the USB port on the product.