Event 10270


Qualified person

Event message:

  • No communication with SHM > Check connection

Explanation:

The inverter is not receiving any data from the Sunny Home Manager.

Corrective measures:

  • Ensure that the energy meter is correctly integrated into the same network as the inverter (see energy meter manual).

  • Connect the energy meter directly to the 2nd Ethernet port of the inverter.

  • For Wi-Fi connection: Improve the Wi-Fi connection quality (e.g., via Wi-Fi repeater) or connect the inverter with the DHCP server (router) via Ethernet.