Parameter changes via the device settings or a parameter adjustment are not confirmed

Cause

Remedy

Connected devices do not send notifications about parameter changes that were made.

  • Check after about 5 minutes whether the parameter change has been accepted. If necessary, repeat the parameter change.

Parameters are modified by 2 users simultaneously.

  • Ensure that parameters cannot be modified at the same time on the user interface of the product and in Sunny Portal.

    The product user interface cannot be called up
    The product cannot be registered in Sunny Portal