Obsolete or incorrect measured values are displayed

Connection to VPN or Internet is disrupted.

• Ensure that the network cable is connected correctly and that the network port Link LED is glowing.

or

• Check the status of the connected devices in the device overview in Sunny Portal.

The energy meter is connected incorrectly.

• Connect the energy meter correctly (see energy meter manual).

or

• Swap the channels for purchased-electricity and feed-in meters in the meter configuration on the user interface.

or

• In the meter configuration on the user interface select an inverse profile.

The display in your web browser is not updated.

• Reload the page in your web browser.