Replacing the Product
Qualified person
Under fault conditions, an SMA product in the system may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective product with the replacement device as described below.
- Decommission the defective product.
- Mount the replacement device and make the electrical connections.
- Commission the replacement device.
- If the defective product was registered by a System Manager (e.g., an inverter configured as a System Manager) or by a communication product, replace it with the new product in the System Manager or communication product (see the Communication Product or System Manager manual).
- If the System Manager has been replaced, confirm the replaced device in Sunny Portal (see Sunny Portal manual)
- Pack the defective product in the packaging of the replacement device and arrange with SMA Solar Technology AG for it to be picked up. If a wall mounting bracket is enclosed with the replacement device, pack it with the defective product.