LED Signals


The LEDs on the Sunny Multigate indicate the operating state of the PV system.

866365836

Position of the LEDs on the Sunny  Multigate

The upper LED is labeled with Inverter and indicates the operating state of the inverters.

The lower LED is labeled with Multigate and indicates the operating state of the Sunny Multigate.

LED

Status

Explanation

A: LED Inverter

off

The communication with the inverters is not active.

glowing green

The inverters are in operation.

glowing orange

At least one of the connected inverters is in Warning mode. You will find the detailed error message in Sunny Portal or Sunny Explorer. You can find the cause and its corrective measure in this document Troubleshooting).

glowing red

At least one of the connected inverters is in Fault mode. You will find the detailed error message in Sunny Portal or Sunny Explorer. You can find the cause and its corrective measure in this document Troubleshooting).

B: LED Multigate

off

Either there is no AC voltage present or the Sunny Multigate is defective.

glowing green

The Sunny Multigate is in normal operating state.

glowing orange

The Sunny Multigate is in Warning mode.

  1. If communication is still possible, determine the respective error message in Sunny Portal or Sunny Explorer. You can find the cause and its corrective measure in this document Troubleshooting).
  2. If no communication is possible, disconnect the network cable from the Sunny Multigate and reconnect the Sunny Multigate to the network Connecting the Sunny Multigate to the Network).
  3. If the error persists, disconnect the Sunny Multigate from all voltage sources Disconnecting the Sunny Multigate from Voltage Sources) and reconnect it Connecting the Sunny Multigate to the Utility Grid).
  4. If the error persists, contact the SMA Service Line.

glowing red

The Sunny Multigate is in Fault mode.

  1. If communication is still possible, determine the respective error message in Sunny Portal or Sunny Explorer. You can find the cause and its corrective measure in this document Troubleshooting).
  2. If no communication is possible, disconnect the network cable from the Sunny Multigate and reconnect the Sunny Multigate to the network Connecting the Sunny Multigate to the Network).
  3. If the error persists, disconnect the Sunny Multigate from all voltage sources Disconnecting the Sunny Multigate from Voltage Sources) and reconnect it Connecting the Sunny Multigate to the Utility Grid).
  4. If the error persists, contact the SMA Service Line.