Contact


If you have technical problems with our products, contact the SMA Service Line. We need the following information in order to provide you with the necessary assistance:

  • Inverter device type

  • Inverter serial number

  • Device type of the Sunny Multigate

  • Serial number of the Sunny Multigate

  • Special country-specific settings of the Sunny Multigate (if applicable)

  • Type and number of PV modules connected

  • Message of the inverter or Sunny Multigate

  • Optional equipment, e.g. communication products

United States/ Estados Unidos

SMA America, LLC

Rocklin, CA

Toll free for USA, Canada and Puerto Rico / Llamada gratuita en EE. UU., Canadá y Puerto Rico:
+1 877-MY-SMATech (+1 877-697-6283)

International / Internacional: +1 916 625-0870

Canada/ Canadá

SMA Canada, Inc.

Toronto

Toll free for Canada / gratuit pour le Canada:
+1 877-MY-SMATech (+1 877-697-6283)