Event Messages

Event number

Message, cause and corrective measures

101

102

103

Grid fault

The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.

Corrective measures:

  • Check whether the grid voltage at the connection point of the inverter is permanently in the permissible range.

    If the grid voltage is outside the permissible range due to local grid conditions, contact the grid operator. The grid operator must agree with an adjustment of the voltage at the feed-in point or with a change of the monitored operating limits.

    If the grid voltage is permanently within the permissible range and this message is still displayed, contact Service.

202

203

Grid fault

The utility grid has been disconnected, the AC cable is damaged or the grid voltage at the connection point of the inverter is too low. The inverter has disconnected from the utility grid.

Corrective measures:

  1. Ensure that the circuit breaker is switched on.
  2. Make sure that the AC cable is not damaged.
  3. Make sure that the AC cable is correctly connected.
  4. Check whether the grid voltage at the connection point of the inverter is permanently in the permissible range.

    5. If the grid voltage is outside the permissible range due to local grid conditions, contact the grid operator. The grid operator must agree with an adjustment of the voltage at the feed-in point or with a change of the monitored operating limits.

    If the grid voltage is permanently within the permissible range and this message is still displayed, contact Service.

301

Grid fault

The ten-minute average value of the grid voltage is no longer within the permissible range. The grid voltage or grid impedance at the connection point is too high. The inverter disconnects from the utility grid to maintain power quality.

Corrective measures:

  • Check whether the grid voltage at the connection point of the inverter is permanently in the permissible range.

    If the grid voltage is outside the permissible range due to local grid conditions, contact the grid operator. The grid operator must agree with an adjustment of the voltage at the feed-in point or with a change of the monitored operating limits.

    If the grid voltage is permanently within the permissible range and this message is still displayed, contact Service.

401

402

403

404

Grid fault

The inverter is no longer in grid-parallel operation and has stopped feeding into the utility grid.

Corrective measures:

  • Check the grid connection for significant short-term frequency fluctuations.

501

Grid fault

The power frequency is not within the permissible range. The inverter has disconnected from the utility grid.

Corrective measures:

  • If possible, check the power frequency and observe how often fluctuations occur.

    If fluctuations occur frequently and this message is displayed often, contact the grid operator. The grid operator must approve changes to the operating parameters of the inverter.

    If the grid operator gives his approval, discuss any changes to the operating parameters with the Service.

601

Grid fault

The inverter has detected an excessively high proportion of direct current in the grid current.

Corrective measures:

  1. Check the grid connection for direct current.
  2. If this message is displayed frequently, contact the grid operator and check whether the monitoring threshold on the inverter can be raised.

701

Frq. not permitted > Check parameter

The power frequency is not within the permissible range. The inverter has disconnected from the utility grid.

Corrective measures:

  • If possible, check the power frequency and observe how often fluctuations occur.

    If fluctuations occur frequently and this message is displayed often, contact the grid operator. The grid operator must approve changes to the operating parameters of the inverter.

    If the grid operator gives his approval, discuss any changes to the operating parameters with the Service.

1302

Waiting for grid voltage > Installation failure grid connection > Check grid and fuses

The inverter has detected an error in the AC cabling. The inverter cannot connect to the utility grid.

Corrective measures:

  1. Ensure that the AC connection is correct.
  2. Ensure that the country data set has been configured correctly. Select the parameter Country country set or CntrySet and check its value.

1501

Reconnection fault grid

The changed country data set or the value of a parameter you have set does not correspond to the local requirements. The inverter cannot connect to the utility grid.

Corrective measures:

  • Ensure that the country data set has been configured correctly. Select the parameter Country data set or CntrySet and check its value.

3301

Unstable operation > Generator output too low

There is not enough power at the DC input of the inverter for stable operation. This may be caused by snow on the PV modules or insufficient irradiation. The inverter interrupts feed-in operation and can no longer connect to the utility grid.

Corrective measures:

  1. If irradiation is too low, wait for it to increase.
  2. If this message is displayed frequently, ensure that the PV array has been correctly rated and wired.

3302

Unstable operation > Abort self-test

There is not enough power at the DC input of the inverter for stable operation. This may be caused by snow on the PV modules or insufficient irradiation. The inverter interrupts feed-in operation and can no longer connect to the utility grid.

Corrective measures:

  1. If irradiation is too low, wait for it to increase.
  2. If this message is displayed frequently, ensure that the PV array has been correctly rated and wired.

3303

Unstable operation > Data storage blocked

There is not enough power at the DC input of the inverter for stable operation. This may be caused by snow on the PV modules or insufficient irradiation. The inverter interrupts feed-in operation and can no longer connect to the utility grid.

Corrective measures:

  1. If irradiation is too low, wait for it to increase.
  2. If this message is displayed frequently, ensure that the PV array has been correctly rated and wired.

3401

3402

DC overvoltage > Disconnect generator

Overvoltage at the DC input. This can destroy the inverter.

Corrective measures:

  1. Immediately disconnect the inverter from all voltage sources.
  2. Check whether the DC voltage is below the maximum input voltage of the inverter.

    3. If the DC voltage is below the maximum input voltage of the inverter, reconnect the DC connectors to the inverter.

    If the DC voltage is above the maximum input voltage of the inverter, ensure that the PV array has been correctly rated or contact the installer of the PV array.

  3. If this message is repeated frequently, contact the Service.

3501

Insulation resistance > Check generator

The inverter has detected a ground fault in the PV array.

Corrective measures:

  • Check the PV system for ground faults.

3601

High discharge curr. > Check generator

The leakage currents of the inverter and the PV array are too high. There is a ground fault, a residual current or a malfunction.

The inverter interrupts feed-in operation immediately after exceeding a threshold and then automatically reconnects to the utility grid. If this process happens five times a day, the inverter disconnects from the utility grid and terminates feed-in.

Corrective measures:

  • Check the PV system for ground faults.

3701

Resid.curr.too.high > Check generator

The inverter has detected a residual current due to temporary grounding of the PV array.

Corrective measures:

  • Check the PV system for ground faults.

3801

3802

DC overcurrent > Check generator

Overcurrent at the DC input. The inverter briefly interrupts feed-in operation.

Corrective measures:

  • If this message is displayed frequently, ensure that the PV array has been correctly rated and wired.

3901

3902

Waiting for DC start conditions > Start cond. not met

The feed-in conditions for the utility grid are not yet fulfilled.

Corrective measures:

  1. If irradiation is too low, wait for it to increase.
  2. If this message is displayed frequently in the morning, increase the voltage limit for starting grid feed-in. Change the parameter minimum voltage input or A.VStr, B.VStr.
  3. If this message is displayed frequently with medium irradiation, ensure that the PV array is correctly rated.

6001-6438

Self diagnosis > Interference device

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

6501-6511

Self diagnosis > Interference device

The inverter has switched off due to excessive temperature.

Corrective measures:

  1. Clean the fans.
  2. Ensure that the inverter has sufficient ventilation.

6512

Minimum operating temperature not reached

The inverter will only recommence grid feed-in once the temperature has reached at least −25°C.

6603

6604

Self-diagnosis > Overload

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

6606

Interference device

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

6701

6702

Communication disturbed

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

6801

6802

Self-diagnosis > Input A defective

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

6901

6902

Self-diagnosis > Input B defective

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

7001

7002

Sensor fault fan permanently on

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

7101

SD memory card defective

The SD memory card is not formatted.

Corrective measures:

  • Re-format the SD memory card.

  • Re-save the files to the SD memory card.

7102

Parameter file not found or defective

The parameter file was not found or is defective. The update failed. The inverter continues to feed in.

Corrective measures:

  • Copy the parameter file to the correct folder again.

7105

Param. setting failed

Parameters could not be set using the memory card. The inverter continues to feed in.

Corrective measures:

  • Ensure that the parameters are set correctly.

  • Ensure that the SMA Grid Guard code is available.

7106

Update file defect.

Update file on the memory card is defective.

Corrective measures:

  • Reformat the memory card.

  • Re-save the files to the memory card.

7110

No update file found

No update file has been found.

Corrective measures:

  • Copy the update file to the memory card folder. Select the folder \UPDATE.

7201

7202

Data stor. not poss.

Internal error. The inverter continues to feed into the utility grid.

Corrective measures:

  • Contact the service.

7303

Update main CPU failed

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

7305

Update RS485I module failed

Update of RS485i module failed.

Corrective measures:

  • Retry update.

  • If the error recurs, contact the Service.

7311

Update language table failed

Updating the language table failed.

Corrective measures:

  • Retry update.

  • If the error recurs, contact the Service.

7316

Update Speedwire module failed

Updating the Speedwire module failed.

Corrective measures:

  • Retry update.

  • If the error recurs, contact the Service.

7326

Webconnect update failed

Update of Webconnect module failed.

Corrective measures:

  • Retry update.

  • If the error recurs, contact the Service.

7701

7702

7703

Self diagnosis > Interference device

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

8001

Derating occurred

The inverter has reduced its power output for more than ten minutes due to excessive temperature.

Corrective measures:

  • Clean the cooling fins on the rear of the enclosure and the air ducts on the top using a soft brush.

  • Ensure that the inverter has sufficient ventilation.

8101

8102

8103

8104

Communication disturbed

The cause must be determined by the Service.

Corrective measures:

  • Contact the service.

9002

Installer code invalid

The SMA Grid Guard code entered is incorrect. The operating parameters are still protected and cannot be changed.

Corrective measures:

  • Enter the correct SMA Grid Guard code.

9003

Grid parameter locked

The parameters are now locked. You cannot change the parameters.

Corrective measures:

  • Unlock the parameters with the SMA Grid Guard code.

9005

Changing of grid parameters not possible > Ensure DC supply

PV power is too low for setting the country data set. As soon as sufficient irradiation is available, the inverter assumes the setting automatically.

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