Procedure for Receiving a Replacement Device
Qualified person
Under fault conditions, the product may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective product with the replacement device as described below. The replacement device can be equipped with a transport lid. The transport lid must be exchanged for the enclosure lid of the defective product. The connection cap and charging cable are not replaced. Use the connector cap and charging cable of the defective product.
Procedure:
- Decommission the defective product ( > Decommissioning the Product).
- Mount the replacement device and make the electrical connections as described in this document.
- If the enclosure lid of the replacement device is a transport lid (see information on the enclosure lid), replace the transport lid of the replacement device with the enclosure lid of the defective product. Tighten the screws of the enclosure lid in the order shown (TX25, torque: 6 Nm ± 0.3 Nm). Then tighten the first screw again.
- Commission the replacement device ( > Commissioning the Product).
- Establish a connection to the user interface ( > Establishing a connection to the user interface).
- Configure the product using the commission assistant ( > Configuring the Product).
- If the defective product had been registered by a communication product, replace it with the new product in the communication product (see operating manual of communication product).
- Pack the defective product in the packaging of the replacement device and arrange with SMA Solar Technology AG for it to be picked up.
