Activate Service access

In the event of a malfunction of the product, it may be necessary for a service user authorized by SMA Solar Technology AG to access the user interface of the product.

Service access must be activated to execute warranty services. If a quick and uncomplicated service intervention is to be enabled in an emergency, the service access must be permanently activated.

You have the option of activating the service access permanently or for a certain period of time.

Requirements:

  • The user interface is open and you are logged in as User or Installer.

Procedure:

  1. Select the menu User settings.
  2. Select [Access rights].
  3. Select [Service].
  4. To activate service access permanently, click on [Yes, permanently] in the drop-down list.
  5. To enable service access for a specific time, click on [Yes, temporary] in the drop-down list and adjust the expiration date if necessary.
  6. Click on [Save].

    Also see:

    Generate new product key
    Deactivate Service access