Generating a product key for the first time

If you have forgotten the product's password, you can use the product key to create a new one. The product key is stored only on the device. A lost product key cannot be recovered, it can only be recreated.

Creating a product key is not mandatory, but is recommended by SMA Solar Technology AG because the product key significantly increases the security of the system. A product key must be generated for each of the user groups User and Installer.

Requirements:

  • The user interface is open and you are logged in as User or Installer.

Procedure:

  1. Select the menu User settings.
  2. Select [Access rights].
  3. Select [Product key].
  4. Enter the specific device secret of the product. Which specific device secret is used and where you can find the specific device secret is indicated on the user interface.
  5. Click on [Generate].
  6. A string representing the product key is generated.
  7. Write down the product key immediately and keep it safe. After leaving this page, the newly generated product key can no longer be displayed. The copy of the product key must be accessible only to you.

    Also see:

    Changing parameters
    Generate new product key