Configuring Notifications
To be informed of certain events in your system, you can turn on notifications. Notifications inform all system users registered in Sunny Portal, a system group or a system section simultaneously. The language of the sent notifications matches the language assigned to the user account.
E-mails cannot be delivered
If Sunny Portal notifications frequently fail to be delivered, the corresponding email account will be blocked and you will see a message under Configuration > Notifications. The sending of messages is deactivated. Possible causes for this are a full mailbox or technical problems with your provider.
- Check your email account. Once the receipt of Sunny Portal notifications is ensured, you can reactivate the sending of notifications.
The following notification types are available:
Notification | Explanation |
|---|---|
Alarm AS 5033 | The alarm informs you about grounding fault events according to the standard AS 5033. |
Battery monitoring alarm | This alarm is triggered if at least one of the following criteria is met:
|
Alarm IEC 62109-2 | The alarm informs you about events regarding grounding faults, residual current and the grid disconnecting device according to the standard IEC 62109-2 / DIN EN 62109-2. |
Alarm communication monitoring | The alarm informs you of communication disturbances between your PV system and the Sunny Portal. |
Alarm grid management services | The alarm informs you of events relating to grid management services. |
Alarm performance ratio | The alarm informs you when the performance ratio is outside the tolerance. |
Alarm inverter comparison | The alarm informs you of the yield warnings of the inverter comparison. |
Alarm active power limitation | The alarm informs you of active power limitations in your PV system. |
Detailed report | The detailed report informs you of in-depth device data in your system and of deviations of the specific yield. |
Event report | The event report informs you of all events occurring in your PV system. |
Infor report | The info report informs you regularly of the yields of your system. |
Monitoring of battery capacity | To detect faulty battery modules with STPS-60, the nominal capacity of the battery is monitored. An alarm is triggered if the battery capacity remains below the configured reference value for more than one day. |
Procedure:
- Log into Sunny Portal.
- Select system, system group or system section.
- Select the menu Configuration.
- In the context menu, select [Notifications].
- To add a new notification, click the button .
- To configure a notification, click the button .
- Configure notification and confirm with [Save].