User Roles and User Rights


User roles

You can assign different user roles to users in the eMobility Portal. The user roles describe the function of the users within a system. User roles are independent of user rights. The following user roles can be assigned:

  • Account Admin

  • Billing Admin

  • Field Service Technician

User rights

In the eMobility Portal, users have different user rights. The user rights determine which functions are available to the user in a system. Functions depending on user rights might not be shown due to missing authorization. The user account that was used to register a charging station gets administrator rights. The following user rights are available:

Function

User rights in a system

Account Admin

Billing Admin

Field Service Technician

View and manage locations

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Add new users

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View charging stations, status display and information

Manage charging stations and remote control

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Configuring roaming (public charging) and tariffs

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View transactions and other analyses

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Manage access groups and RFID cards

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View and save invoices or reimbursement invoices

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