Contact
If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance:
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Device type
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Serial number
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Firmware version
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Event message
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Mounting location and mounting height
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Type and number of PV modules
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Optional equipment, e.g. communication products
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Use the name of the system in Sunny Portal (if available)
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Access data for Sunny Portal (if available)
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Special country-specific settings (if available)
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Operating mode of the multifunction relay
You can find your country's contact information at: