Configuring the Service Access

In the event of a malfunction of the product, it may be necessary for a service user authorized by SMA Solar Technology AG to access the user interface of the product.

Service access must be activated to execute warranty services. If a quick and uncomplicated service intervention is to be enabled in an emergency, the service access must be permanently activated.

Service access can be activated or deactivated at any time.

Procedure:

  1. Open the user interface ( > Establishing a connection to the user interface).
  2. Log into the user interface as an User or Installer ( > Logging In and Out of the User Interface).
  3. Select the menu User settings.
  4. Select [Access rights].
  5. Select [Service].
  6. Enable or disable service access using the drop-down list:
  7. To activate service access permanently, click on [Yes, permanently] in the drop-down list.
  8. To enable service access for a specific time, click on [Yes, temporary] in the drop-down list and adjust the expiration date if necessary.
  9. To deactivate service access, click [no] in the drop-down list.
  10. Click on [Save] to save the changes.
    Generating or Changing a Product Key
    Changing Operating Parameters