Contact
If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance:
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Device type
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Serial number
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Firmware version
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Mounting location and mounting height
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Type and number of PV modules
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Use the name of the system in Sunny Portal (if available)
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Access data for Sunny Portal (if available)
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Special country-specific settings (if available)
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Detailed description of the problem
United States | SMA Solar Technology America LLC Rocklin, CA | Toll free for USA and US Territories International: +1 916 625-0870 |
Canada | SMA Solar Technology Canada Inc. Mississauga | Toll free for Canada / Sans frais pour le Canada : |
México | SMA Solar Technology de México Mexico City | Internacional: +1 916 625-0870 |